Shipping Policy
🚚 Shipping Policy – The Flash Craft
At The Flash Craft, we are committed to delivering your orders safely, efficiently, and with care. Every piece is thoroughly inspected and packaged to ensure it reaches you in perfect condition.
1. General Information
All orders are subject to product availability. If an item is out of stock at the time of your order, we will notify you and issue a full refund via your original method of payment.
2. Delivery Locations
We offer nationwide shipping across Pakistan and are gradually expanding our international delivery capabilities. If your location isn't supported at checkout, please contact us for assistance.
3. Delivery Time
You will receive an estimated delivery time once your order has been processed and shipped.
Orders are typically shipped within 2–3 business days from the order date.
Delivery may take 10–15 days, depending on your location and shipping method.
Business days are Monday to Friday (excluding public holidays).
📦 Please note: Some items may ship separately depending on availability and warehouse locations.
4. Delivery Instructions
We inspect and record (video) all products before dispatch to ensure they are free from physical damage.
We work with reliable courier services across Pakistan to ensure safe and timely delivery.
If your order requires special handling or delivery instructions, please mention this at checkout or contact us directly.
⚠️ We are not responsible for delays caused by courier service disruptions, public holidays, or recipient unavailability. In such cases, any additional delivery charges will be the responsibility of the customer.
5. Shipping Costs
Shipping costs are calculated based on the weight, size, and destination of your order.
You will be notified of all charges before your order leaves our facility.
6. Damaged Items in Transport
If your package arrives visibly damaged, please take photos or video immediately and contact us within 24 hours at:
📞 0331-3314736
📧 info@theflashcraft.com
We will work with the shipping partner to resolve the issue and support you through the claims process.
7. Missing Items in Transit
Occasionally, packages may be delayed or go missing in transit. We will assist you by coordinating with the shipping company to track or recover your parcel.
Please be patient as investigations may take a few days depending on the courier's policy.
8. Questions?
Have any questions about shipping, delivery times, or your current order?
Feel free to reach out:
📍 The Flash Craft
Lakhani Tower, A-13 Garden West, Karachi
📧 info@theflashcraft.com
📞 0331-3314736
Thank you for choosing The Flash Craft.
We appreciate your trust in our craftsmanship and service. 💎